Who can purchase FlightGuard48?
FlightGuard48 service is available to residents of most
countries, except residents of countries that are subject to
trade and economic embargoes or restrictions, namely
Belarus, Cuba, Crimea, Iran, North Korea, Russia, Syria,
Sudan, Ukraine and Venezuela
Is FlightGuard48 an insurance?
No. FlightGuard48 is not an insurance. It is a service that
provides extra protection to the air traveler in case of the
flight cancellation by the air Carrier occurring within 48
hours before scheduled flight departure permitted on a
one-time occurrence per Booking basis. Service includes a
variety of monitoring and alert notifications, as well as
rebooking assistance with certain fees paid to the travel
agency or airline to complete alternative flight rebooking.
There is no cash reimbursement to air travelers. Please refer
to the terms and conditions
What's included in the Flight Watcher?
Flight Watcher is a service that monitors real-time flight
status and provides insights and actionable
recommendations to help air travelers make smart
decisions. Our AI-enabled command center monitors airline
flights, airline routes, airports at the origin, destination, and
other air travel related data. Our platform leverages
machine learning to produce smart analytics and informs
air travelers about their flight performance; their departure
airport specifics; as well as their arrival airport specifics. We
will alert air travelers in case of any flight delays or cancellations
What additional Services
are included in the FlightGuard48?
FlightGuard48 offers a variety of services throughout the air traveler experience.
Once FlightGuard48 is purchased and an air travel itinerary is received, then the
air traveler is enrolled in complimentary FlightWatcher Service. FlightWatcher is a
service that monitors real-time flight status and provides insights and actionable
recommendations to help air travelers make smart decisions. Also included with
FlightGuard48 is Alternative Flight Arrangement service, an AI-driven service that
offers alternative routes and flights to the registered air traveler, whose flight
has been cancelled, enabling rebooking to an alternative flight.
Is there a travel agent /
travel retailer / partner support?
Yes, each partner of AirLegit, be it travel agent, travel retailer,
affiliate or distributor can set up their own administrator
portal. Within the online portal an agent facing a real-time
dashboard offers reporting and search capabilities. Agents
can search by PNR, booking number, booking date or
departure date. Our AI-driven communications platform
offers our travel retailer partners the opportunity to
communicate with their air travelers via email, SMS,
WhatsApp, and conversational Voice Bot. We may expand
our partners' communications channels and enhance their
customer service by leveraging Robotic Process
Automation to enable 24/7 all year-round support with
inquiries, flight rebooking and more.
Who is the provider of FlightGuard48?
AirLegit, a US corporation, is a provider of the FlightGuard48
service. AirLegit is a travel tech company with data
intelligence, analytics, and an AI-driven communications
platform. AirLegit's key solutions are designed to enable the
travel industry to improve traveler journeys by leveraging
the power of data and AI. Reach out to us to learn more
about our API delivery of the 24/7 Flight Watcher, Auto
Check-in, and FlightGuard48 services.